Class begins October 22.This training is designed to build practical assertive communication skills to help participants speak clearly, confidently, and respectfully while maintaining strong workplace relationships. It focuses on balancing confidence with professionalism, improving tone and language, and assertive statements to express ideas effectively. Learners will develop tools to set boundaries, replace passive communication habits, and handle difficult conversations with clarity. This course also introduces structured techniques for feedback, strategies for responding to criticism, and approaches for managing conflict, interruptions, and dismissive behavior. Learn more at www.usi.edu/communicating